Privacy policy

At Caroca we respect your privacy and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

• Owner: Restauración Bibrambla, S.L.
• Tax ID (NIF/CIF): B-04997466
• Address: Plaza de Bib-Rambla 12, 18001 Granada
• Phone: +34 616 72 53 98 (WhatsApp)

2. Data we process and purpose

This website is mainly informational and has no registration forms. We only process personal data when you voluntarily contact us by phone, WhatsApp or email, in order to handle your request, manage bookings and answer your enquiries.

3. Legal basis

The legal basis is your consent when contacting us and, where applicable, the performance of pre-contractual measures (managing a booking or event) at your request.

4. Retention

We keep data for as long as necessary to handle your request and, thereafter, for the legally required periods. When no longer needed, it is securely deleted.

5. Recipients

We do not share your data with third parties, except by legal obligation. When using WhatsApp to contact us, your communication is also governed by Meta Platforms' privacy policy. The site uses Google services (Maps and Fonts) as detailed in the Cookie policy.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by contacting us at our postal address (Plaza de Bib-Rambla 12, 18001 Granada) or by phone (+34 616 72 53 98 (WhatsApp)), proving your identity. If you believe processing does not comply with the law, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).